Privacy Policy
1. INFORMATION COLLECTION AND USE
When you make a purchase from our store, we gather the personal details you provide during the transaction process, including your name, delivery address, and email address. Additionally, when you visit our website, we automatically collect your device's IP address to help us understand your browser type and operating system. If you've given us permission, we may occasionally send you emails regarding our products, special offers, and company updates.
2. YOUR CONSENT
How we obtain consent: By providing your personal details to complete a purchase, verify payment information, place an order, schedule delivery, or process a return, you're consenting to our collection and use of that information solely for those purposes. Should we need your information for other reasons, such as promotional communications, we'll request your explicit permission or give you the option to decline.
Withdrawing consent: You can change your mind at any time and withdraw permission for us to contact you or continue collecting and using your information by reaching out to us at customercare@refurbinc.com.
3. INFORMATION DISCLOSURE
We will only share your personal information if legally obligated to do so or if you breach our Terms of Service.
4. PAYMENT PROCESSING
All payments are processed through Razorpay. Neither we nor Razorpay retain your credit card information on our servers. Payment data is protected using Payment Card Industry Data Security Standard (PCI-DSS) encryption during transactions. Your transaction details are used only for the duration necessary to complete your purchase and are not stored afterwards. Our payment processor follows PCI-DSS standards maintained by the PCI Security Standards Council, a collaborative effort by major card brands including Visa, MasterCard, American Express, and Discover. These requirements ensure secure handling of your payment information throughout our store and service providers. For additional details, please review Razorpay's terms and conditions at https://razorpay.com.
5. THIRD-PARTY SERVICE PROVIDERS
Third-party providers we work with will collect, use, and share your information only to the extent required to deliver their services to us. However, payment processors and transaction handlers maintain their own privacy policies regarding the information we must share with them for purchase processing. We encourage you to review these third-party privacy policies to understand how your data will be managed. Please note that some providers may operate in different jurisdictions than you or us, meaning your information could be subject to those regions' laws. When you navigate away from our website or are directed to third-party sites or applications, our Privacy Policy and Terms of Service no longer apply.
6. DATA SECURITY
We implement reasonable safeguards and adhere to industry-standard practices to protect your personal information from unauthorized loss, misuse, access, disclosure, alteration, or destruction.
7. COOKIES
We use cookies solely to maintain your user session and do not use them to track or identify you across other websites.
8. AGE REQUIREMENT
By using our website, you confirm that you have reached the age of majority in your state or province, or if you are of majority age, that you've authorized any minor dependents to use this site.
9. POLICY UPDATES
We may update this privacy policy at any time, so we recommend checking it regularly. Any modifications become effective immediately upon posting. If we make significant changes, we'll notify you through this page so you remain informed about what information we collect, how we use it, and when we might disclose it. Should our business be acquired or merge with another entity, your information may transfer to the new owners to ensure continued service.
CONTACT US
To access, correct, modify, or delete your personal information, file a complaint, or request additional information, please contact our Privacy Compliance Officer at customercare@refurbinc.com.